📦 Return Eligibility
We accept returns only under the following conditions:
- The product is damaged, torn, or has a manufacturing defect.
- Issues related to size, fit, or color will not be accepted, as all product details are clearly mentioned on the product page.
🎥 Proof Requirement
To process a return request:
- Customers must provide a proper unboxing video (starting from opening the package).
- Clear images showing the issue must also be shared.
⚠️ Requests without an unboxing video will not be considered.
⏱️ Return Request Timeframe
- Customers must notify us within 24–48 hours of delivery.
- Requests made after this period may not be accepted.
🔄 Return Process
- Once your request is reviewed and approved, we will initiate the return process.
- You will be guided on how to send the product back or arrange a pickup (if applicable).
💰 Refund Policy
- Refunds will be processed after the returned product is received and successfully inspected.
- The refund amount will be credited via:
- Original payment method
OR - Store credit (as applicable)
- Original payment method
🚚 Return Shipping Charges
- Return shipping charges will be reimbursed for approved cases.
⚠️ Important Notes
- Products must be returned in their original condition with tags intact.
- We reserve the right to reject returns that do not meet the above conditions.
- Refund processing time may take 5–7 business days after approval.