🚚 Order Processing
- Orders are processed within 1–2 working days (Monday to Friday, excluding public holidays).
- Orders placed on weekends or public holidays will be processed on the next working day.
⏱️ Delivery Timeline
- Delivery typically takes 4–7 working days.
- In some cases, it may take 7–15 working days depending on your location and accessibility.
(Working days exclude Sundays and public holidays.)
- Deliveries to remote or Tier 3/4 areas may take longer due to limited courier access.
📦 Multiple Shipments
- Large orders may be shipped in multiple packages.
- These packages may arrive at different times.
- You can track all shipments through your order tracking page.
🚛 Courier Partners
- Within Tamil Nadu: ST Courier
- Outside Tamil Nadu: India Post
If ST Courier is not available for your pincode, your order will be shipped via India Post.
⚠️ India Post follows fixed government routes, so delivery speed cannot be changed or expedited.
⚠️ Delays
Delivery timelines may be affected by factors beyond our control, including:
- Weather conditions
- Strikes or disruptions
- Courier delays
📌 Delivery Issues
- If you receive a wrong or missing product, please contact us within 24 hours of delivery.
- A complete unboxing video is required as proof for verification.
🔁 Failed Delivery
If an order is returned to us due to:
- Incorrect address
- Customer unavailability
- Failed delivery attempts
👉 The customer will be required to pay additional shipping charges for re-dispatch.
📞 Contact Us
For any shipping-related queries, please contact us:
📱 WhatsApp:9445601393